Training
Any software, no matter how smart it is, is only really as good as its operators and the effectiveness of any training received.
That’s why, BoxTop promise to provide, virtually unlimited, training (within reason) to ensure you’re able to maximise your investment in your chosen freight forwarding software solution.
We make sure you and your team are given full training within all appropriate areas of the product, and wherever practical we will endeavour to change the way the product works to better suit the way your staff like to work. It is a very flexible freight management system but we know how difficult it is for people to accept change!
The main challenges for BoxTop and for any freight management system are wide but we have centred on these as essential…
- Always design solutions with the end-user in mind
- Keep it simple, don’t over complicate functions
- Provide help and assistance, free of charge and make it available on demand
- Help users feel comfortable with any changes they encounter
- Listen for feedback, constructive suggestions are always welcome
- Try not to use inappropriate jargon
We hope to demonstrate how handling information effectively will help users become more productive, competitive, raise levels of service, be more efficient and be able to work smarter and faster.
If you think this sounds like a refreshingly honest approach from a freight forwarding software supplier and would like to know more, please contact us, we’d be delighted to show you how partnering with BoxTop could help you work smarter not harder!