BoxTrax
BoxTrax is an ever-expanding online portal available from BoxTop. It’s an online information platform that enables you to harness the power of the internet and offer your customers advanced, value-added services and logistics support.
The world is fast-moving and ever-changing. BoxTrax gives you the ability to offer your customers any shipment information they want, on-demand, and wherever they may be in the world.
There is no one size fits all formula here. You can provide personalised options to each customer so it fits their individual requirements, whilst retaining complete control over what your customers can view. Security is vital, but our encryption tools ensure only authorised users will be able to access information about their own consignments.
In addition, and as part of our inclusive service, we provide you with access to your own statistics, so you can see exactly who is viewing what, when and how often with our unique BoxTrax statistics page.
Shipment tracking
Advanced tracking of shipments allows customers to search for specific consignments, using their own reference numbers or an array of search criteria.
When you’ve selected a record, you can access a variety of shipping information including:
- Detailed consignment information, clearly displayed and relevant to the transport mode
- Customs information including clearance dates, entry numbers and route
- Shipping container information including container number, size, type and seal number
- Delivery details including name and address information and proof of delivery details
- Warehouse information including date of receipt, supplier details, pieces and weight
- Milestone events detailing bespoke shipment status messages
- Job-related documents (PDFs, Word documents, Excel spreadsheets, emails, JPEG’s)
Bookings
Online bookings allow your customers to create the jobs they want you to handle, shortening response times and avoiding double-keying. It’s simple for your customer to input and simple for your team to action.
Once the job has been created in BoxTrax, an email notification is sent to let you know the job is awaiting action in your BoxTop. An immediate tracking link is created, allowing your customer to provide details to the consignee or any other party. They’re kept up to date throughout and you’re left to focus on the delivery.
Warehouse Inventory
We’ve developed the warehousing features in BoxTop to benefit both you and your customers. Stock levels and locations can be viewed with a click, with real-time stock details available to export to Excel.
Your customers will be able to keep up to date with stock levels, search their specific stock and even track the stock movement history. Need to pick an item? You can do it directly within our system. Create a picklist for your warehouse staff and get notified when they’re picked, all the while tracking the progress of their activities.
KPI Dashboard
Access a comprehensive dashboard that puts you in control of your performance. Measure based on key milestones throughout the life of your shipment and view detailed graphs that display information broken down to region, country or port level. You’ll also be able to see what percentage of jobs fall within the SLA and highlight those that don’t.
Testimonials
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